SMS Policy
Text updates, not spam.
Last updated: July 7, 2026
SOS Pet Waste Management uses SMS for quote follow-up, scheduling, route arrival updates, and customer support. The goal is fast, useful communication tied to service, not random marketing noise.
What you are opting into
Customers opt into SMS by checking the SMS consent box on a quote, signup, or intake form and submitting a mobile number to SOS Pet Waste Management.
Customers who opt in may receive texts related to quote follow-up, route confirmation, appointment timing, text-before-arrival notices, account support, or service changes.
Message frequency varies based on service activity. Some customers may only receive a few texts around signup or scheduling, while active recurring customers may receive additional route-related communication.
What to expect
- Message frequency varies based on your quote activity or service schedule.
- Message and data rates may apply based on your wireless carrier plan.
- Consent to receive texts is not a condition of purchase.
- We use texts for service-related communication, not constant promotions.
- SOS Pet Waste Management does not sell or share mobile opt-in information with third parties for their marketing.
How to opt out or get help
You can opt out of non-essential SMS communication at any time by replying STOP.
If you need help, reply HELP or contact the team directly by phone or email and we will handle it manually.
Related policies
The Privacy Policy explains how customer contact information is collected and handled. The Terms of Service include the SMS terms that apply when a customer opts into text messaging.