Privacy Policy
Privacy matters because trust matters.
Last updated: July 7, 2026
SOS Pet Waste Management only uses customer information as needed to provide service, communicate about scheduling, and support billing and account management.
What information we collect
This site collects the contact details a customer voluntarily submits for quote requests, scheduling, route validation, and service communication.
- Name, email address, and mobile phone number
- Property address, ZIP code, and neighborhood details
- Dog count, requested service frequency, and yard notes
- Customer communication or account notes related to service
How we use that information
We use submitted information to respond to quote requests, confirm route fit, schedule service, send service-related texts or emails, and maintain customer records.
We do not sell customer information. We do not collect more information than is needed to quote, schedule, and support the service.
Communication and data handling
If you opt into SMS communication, texts may be used for quote follow-up, route arrival, appointment timing, account support, or service changes.
We may use service providers or software platforms that help us process quotes, schedule work, or communicate with customers, but only for business operations tied to the service.
Mobile information and SMS consent
SOS Pet Waste Management does not sell customer mobile phone numbers or SMS consent records.
Mobile opt-in information is not shared with third parties or affiliates for their marketing or promotional use. Service providers that help operate the site, quote system, scheduling, messaging, or customer support may process this information only as needed to provide services for SOS Pet Waste Management.
Customers can opt out of SMS communication at any time by replying STOP. Customers can request help by replying HELP or by contacting SOS Pet Waste Management directly.
Customer choices
Customers may ask SOS Pet Waste Management to update contact details, correct account information, or stop non-essential service communication. Some operational messages may still be needed to complete an active service request, appointment, billing issue, or safety-related account matter.